Cookie Policy

1. Introduction

This Cookie Policy serves as an integral part of our commitment to maintaining transparency, enhancing your user experience, and safeguarding personal data.

As the landscape of digital technology and e-commerce evolves, we believe that ensuring your understanding of how cookies function helps us build a secure and user-friendly environment.

2. About Cookies and Similar Technologies Used on this Website

Cookies are small text files that store information about a user’s browsing activity on a website. They can remember user preferences, login information, and other data.

They can also be used for tracking purposes, allowing websites to personalize content and advertising based on user behavior and interests.

On this website, we only use strictly necessary cookies to ensure the site functions securely and correctly. These cookies support essential features such as:

• Keeping you logged in during your session
• Protecting your session from security threats such as cross-site request forgery (CSRF)

The cookies we use do not collect personal data and are only used to support the core functionality and security of the website.

3. Types of Cookies We Use

The types of cookies used on this website are first-party cookies and fall into one of two categories:

3.1 Necessary Cookies

This category of cookies is imperative for the proper functioning of the website and ensures the verification of your identity while preserving your security and privacy.

It enables you to navigate and utilize various features such as secure areas. Disabling cookies through browser settings will hinder the functionality of the website; therefore, this category is always active.

The data collected is strictly for operational purposes and is not utilized for marketing.

3.2 Other Cookies

This category may include various types of cookies that are not categorized as performance, analytics, or functionality cookies.

Cookie	Domain	Duration	Description	Type
XSRF-TOKEN	www.tcbbank.co.tz	2 hours	Enhances visitor browsing security by preventing cross-site request forgery.	Necessary
tcb_bank_session	www.tcbbank.co.tz	2 hours	Used for secure website session management.	Other

4. Personal Data We Collect

No personal data is collected by the above-mentioned cookies.

5. Provide or Withdraw Consent for Cookies

Users can provide consent for cookies through various methods, including cookie banners and browser settings.

Browser Settings

1. Google Chrome: Open Chrome → Settings → Privacy and security → Cookies and other site data.
2. Mozilla Firefox: Open Firefox → Options → Privacy & Security → Cookies and Site Data.
3. Safari: Open Safari → Preferences → Privacy → Cookies and website data.
4. Microsoft Edge: Open Edge → Settings → Cookies and site permissions → Manage and delete cookies and site data.

6. How We Use Cookies

• Authentication: Verifies user identity during sessions for secure access.
• Security: Helps prevent malicious attacks such as cross-site request forgery.

7. Blocking Cookies

Users can block cookies through browser settings depending on the browser used.

• Google Chrome → Settings → Privacy and security → Cookies and other site data
• Mozilla Firefox → Options → Privacy & Security → Cookies and Site Data
• Safari → Preferences → Privacy
• Microsoft Edge → Settings → Cookies and site permissions

8. Deleting Cookies

Users can delete cookies through their browser settings.

1. Open browser settings
2. Go to Privacy and Security
3. Select “Clear browsing data” or equivalent option
4. Choose “Cookies and site data”
5. Confirm deletion

9. Personal Data of Children

This website is not directed at children. We do not knowingly collect personal data from children.

10. Security of Personal Data Collected

The cookies used on our website do not collect personal data. However, we have implemented strong technical and organizational measures to protect any processed data during your visit.

This includes secure cookie settings such as HttpOnly and Secure attributes to reduce unauthorized access risks.

11. Contact Us

Should you have any complaints or queries regarding privacy, personal data, or other data protection matters, please contact us: